[7] On weekdays as of May 2023[update], the station is served by three daily round trips on the GO Transit Lakeshore West line, departing toward Toronto in the morning, afternoon and evening.

At all times, GO Transit bus route 12 operates hourly to Burlington GO Station, where it connects to regular train service to Toronto.

[8] Amtrak and Via Rail Canada jointly operate the Maple Leaf train service between Toronto and New York City.

The station was served once daily in each direction until March 2020, when Maple Leaf service within Canada was suspended indefinitely as part of a closure of the Canada–United States border to non-essential travel in response to the ongoing coronavirus pandemic.

Passengers leaving for the US will be processed by Customs and Border Protection (CBP) officers at the Niagara Falls, New York, station on the other side of the Whirlpool Rapids Bridge.