[3] The suburb is bounded by Norris Road to the west, the Mackay Harbour branch of the North Coast railway to the north, Vines Creek to the east and Barnes Creek and the Pioneer River to the south.

The suburb also has a number of community facilities, including numerous schools and the Mater Misericordiae Hospital.

[3] The Ormond Private Hospital was established by Dr Charles Emmanuel Williams on the corner of Brisbane and Gordon Street.

[4] It was purchased in May 1927 by the Sisters of Mercy who renamed it the Mackay Mater Misericordiae Hospital (Mater Misericordiae translates to Mother of Mercy and was the name used by many hospitals established by this religious order).

On Sunday 29 May 1927 the hospital was blessed by the Roman Catholic Bishop of Rockhampton, Joseph Shiel.

[5] On 9 August 1936, the Sisters opened a new hospital on Gordon Street with a ceremony conducted by the Roman Catholic Archbishop of Brisbane, James Duhig assisted by the Bishop of Rockhampton, Romuald Denis Hayes.

[6] In 2003, a modern Mater Hospital was opened in Willett Street, North Mackay, with 105 beds.

[9][10] St Joseph's Catholic Primary School was established on 1 August 1936 by the Sisters of Mercy.

[8] On 2 February 1937, Bishop Romuald Denis Hayes officially opened the school, dedicating it to Saint Joseph.

[22] Mackay Christian College is a private primary and secondary (Prep-12) school for boys and girls.