North Springs is primarily a commuter station for Atlanta workers and university students, featuring a large parking deck and direct access on and off State Route 400, a major highway for commuters, so that drivers can avoid surface roads.

As the northern terminus, this station is a hub for buses that continue on north, with connecting bus services to Sandy Springs, the city of Alpharetta, North Point Mall, the city of Roswell, the Ameris Bank Amphitheatre at Encore Park, the Mansell Road and Windward Parkway park-and-rides, and even as far north as the city of Milton.

Commuters who enter the station from Georgia 400 south must exit the station via Georgia 400 north, and local commuters entering from Peachtree Dunwoody Road must exit to Peachtree Dunwoody Road.

[2] A pedestrian bridge, on the fifth floor, connects the parking deck to nearby apartment complex at Peachtree Dunwoody Ct.

The station is served by the following MARTA bus routes: Georgia Regional Transportation Authority Xpress Route 400 - North Springs / Cumming Park-and-Ride[5] While North Springs has been the Red Line's northern terminus for the longest time in MARTA's history, almost 20 years as of August 2020, plans are in place to change this.