Due to the ad's popularity in Australia, the line entered the cultural vernacular as a catchphrase used to express a feeling of discontent.
In the commercial, a businesswoman (Kennedy) has just discovered that one of her staff (Jan, played by Rhonda Doyle) has neglected to book an ad in the upcoming year's Yellow Pages.
When Jan runs away from work, Kennedy's unnamed character talks to herself and counts to ten before opening the window and shouting "Not... happy...
[1] Since the advertisement, "Not happy, Jan" has entered the Australian vernacular to express displeasure, particularly at a problem caused by another's negligence or incompetence.
Sensis sent cease-and-desist requests to Darrell Lea confectionery company, their advertising agency Akkomplice, and the television stations broadcasting the updated commercial, which was acknowledged by Darrell Lea, who withdrew the ad and sardonically offered Yellow Pages chocolates to calm them down.