Transcom

Transcom WorldWide AB is a Swedish outsourcing company which provides customer care, sales, technical support, and collections services through an extensive network of contact centers and work-at-home agents.

Transcom employs 29,000 customer experience specialists at 50 contact centers across 21 countries, delivering services in 33 languages to international brands in various industry verticals.

At the expiry of the final acceptance period in March 2017, Altor owned over 98 percent of the shares and votes in Transcom.

[citation needed] Transcom has a presence of 50 contact centers in addition to a large network of home agents in the following countries: Egypt, Canada, Croatia, Estonia, Germany, Hungary, Italy, Latvia, Lithuania, the Netherlands, Norway, the Philippines, Poland, Portugal, Serbia, Spain, Sweden, Tunisia, the United Kingdom, and the United States.

[3][4] Réal Bergevin, the founder and CEO of NuComm, signed a contract to remain with the business under the new ownership.