Office for Legal Complaints

The Legal Services Board, a non-departmental public body of the Ministry of Justice, appoints the OLC's members.

The OLC ensures that they and the Legal Ombudsman promote the regulatory objectives set out in the Act, which are: The OLC has eight members, including Steve Green, the chair.

It meets regularly and has created three committees to help it fulfil its role.

The second is the Remuneration and Nomination Committee, which is responsible for overseeing, among other things, the terms of employment of Legal Ombudsman staff.

The third is the Category 1  Publications Committee, which oversees the approval process to publish details where the OLC has identified a serious risk to the public from a particular legal service provider.