It serves as main bus stand for The Nilgiris district, Tamil Nadu, apart from bus stands in Coonoor, Kotagiri and Gudalur.

[2] The bus stand having about 10 platforms serves nearby towns of the district.

The major operators from the bus stand are state–run TNSTC (Coimbatore, Kumbakonam, Tirupur, Erode and Salem),[3] SETC (Trichy, Kanyakumari, Thiruvananthapuram and Chennai),[4][5] Karnataka State Road Transport Corporation (Bengaluru, Mysuru, Mercara and Hassan)[6][7][8] and Kerala State Road Transport Corporation (Sulthan Bathery, Kannur and Malappuram).

[9] To deposit luggage cloak room facility available in bus stand, 10 Rs per bag 8 hrs.

[10] This bus stand also has TNSTC-OOTY Regional office & OOTY-1,OOTY-2 depots of TNSTC.