The company is headquartered in Cambridge, Massachusetts.It was founded by CEO, Rob Infantino, in 2012.

[2] Vehicle owners enter their need for service or describe the repair, maintenance, or car care need.

The Openbay platform automatically generates multiple competitive price estimates from local automotive service professionals.

Vehicle owners then compare each automotive service professional based on location, amenities, pricing, and customer ratings.

[4] Openbay charges a flat booking fee to the repair shop upon completion of the service.