OI provides organizations the ability to make decisions and immediately act on these analytic insights, through manual or automated actions.
The purpose of OI is to monitor business activities and identify and detect situations relating to inefficiencies, opportunities, and threats and provide operational solutions.
By correlating a variety of events and data from both streaming feeds and historical data silos, operational intelligence helps organizations gain real-time visibility of information, in context, through dashboards, real-time insight into business performance, health and status so that immediate action based on business policies and processes can be taken.
Operational intelligence applies the benefits of real-time analytics, alerts, and actions to a broad spectrum of use cases across and beyond the enterprise.
One specific technology segment is AIDC (Automatic Identification and Data Capture) represented by barcodes, RFID and voice recognition.
It is an Operational Excellence software platform that uses artificial intelligence and machine learning to provide companies with SMART KPIs.
If all that is needed is a glimpse at historical performance over a very specific period of time, existing BI solutions should meet the requirement.
Capability monitoring usually refers to synthetic transactions where user activity is mimicked by a special software program, and the responses received are checked for correctness.