Outsourcing relationship management

Following this introduction, the theories of outsourcing relationship management have been developed by numerous global industry groups, universities, consulting/advisory firms and software companies[which?].

In a 2006 study, IBM identified business model innovation as the most important success factor cited by the 765 global CEOs surveyed.

A 2007 article in DM Review[5] pointed out that there was still a need for specialized outsourcing relationship managers and cited this as a career opportunity.

Carnegie Mellon University developed a Sourcing Capability Model to measure the maturity and skills required for effective outsourcing relationship management.

[10] Gartner found that fewer than 30 percent of enterprises have formal sourcing strategies and appropriate outsourcing governance mechanisms in place.