The company provides digital rights management and download fulfillment services for publishers, public libraries, K–12 schools, colleges, universities, corporations, legal industries, and formerly retailers.

The largest commercial provider of ebooks, audiobooks, and other digital content such as streaming videos in the world, a 2023 report estimated its market share as perhaps being upwards of 90%.

The company also developed a media station, which allows users to browse their library's digital collection on touchscreen monitors and internet workstations.

[17] In June 2020, RBMedia sold its library assets to OverDrive; this includes RBDigital, an app and service for the distribution of digital content.

[18][19] On June 9, 2021, it was announced that OverDrive had reached a deal to acquire Kanopy, a leading on-demand streaming video platform for public and academic libraries.

[21] The content consists of digital books, audiobooks, magazines and an extras section displaying all the databases and streaming media services that public, corporate and academic libraries have to offer to their users.