Throughout the past decades, PLDT has received numerous complaints from the Philippine House of Representatives and Senate regarding slow internet connection.

[7] Known as Act 3436, the bill granted PLDT a 50-year charter and the right to establish a Philippine telephone network linking major points nationwide.

On December 20, 1967, a group of Filipino entrepreneurs and businessmen led by Ramon Cojuangco took control of PLDT after buying its shares from the American telecommunications company GTE.

It was also during that time that PLDT was able to use Intelsat II F-4 communications satellite to beam international events such as the Apollo 8 mission and the funeral of Robert F. Kennedy in 1968.

It is not unheard of for people and small businesses back then to barter for a single telephone line in the black market for tens of thousands of pesos.

Following the acquisition by the First Pacific group, Manuel V. Pangilinan became the new president and CEO of PLDT, replacing Cojuangco, who assumed the post of chairman until 2004.

On June 13, 2016, PLDT and its subsidiary Smart unveiled their new logos and identity as part of the company's continuing digital pivot.

[15] On March 9, 2024, PLDT obtained a P1 billion green Loan facility from HSBC Philippines to partially finance the modernization and expansion of its fiber network supporting internet delivery platforms such as fiber fixed broadband, mobile data services and carrier grade WiFi.

[16] In a 38-page decision penned by Rodil Zalameda and promulgated on February 14, 2024, the Philippine Supreme Court ordered the regularization of 7,344 "contractual employees" of PLDT engaged in line installation, repair, and maintenance.

It dismissed the consolidated petition for review on certiorari filed by Silvestre Bello III and the company's [rank-and-file] employees' union Manggagawa Sa Komunikasyon ng Pilipinas (Workers in the Philippine Communications [Industry]), affirming a Court of Appeals judgment that found PLDT and its contractor committed labor violations.

"[17] The high court finally remanded the case to the Office of the Regional Director of Dole NCR "to review and determine the impact of the regularization of the workers performing installation, repair, and maintenance services and to review, compute, and properly determine the monetary award on the labor standards violation, to which petitioner PLDT Inc. and the concerned contractors are solidarily liable.

TNT provides a wide range of offerings in low-cost call, text, and mobile internet packages, as well as other value-added services.

Unless the subscriber explicitly manifests otherwise (i.e. don't want to be locked-in again) in writing 30 days prior to end of a contract, the lock-in period is automatically renewed for another 36 months.

"[23] Even as the Consumer Act of the Philippines states "Unfair or Unconscionable Sales Act or Practice ... the following circumstances shall be considered ... that the transaction that the seller or supplier induced the consumer to enter into was excessively one-sided in favor of the seller or supplier",[25] the practice of inducing extremely long-term contracts with the ultimate pre-termination penalty has not been legally challenged yet.