The Ramallah office is responsible for following up on the Interim Agreements and preparing Palestinian positions for the Permanent Status talks with Israel.
The office is therefore structured into six units: Israeli Affairs, Research and Information, Interim Agreement, Permanent Status, Public Relations, and Administrative and Finance.
In late 1998 the NAD approached the Government of the United Kingdom seeking technical assistance to its preparations for Permanent Status talks.
The Communications Department aims to explain and increase support for the Palestinian positions on permanent status issues and interim initiatives, to mobilize local and international civil society organizations to undertake advocacy on behalf of those positions, and to overcome misperceptions held by the Israeli public concerning Palestinian goals and intentions towards Israel.
The Department achieves its goals through a range of communications activities such as providing briefings to international journalists, parliamentarians and representatives of civil society; facilitating their access to the PLO leadership; providing communications advice to that leadership; publishing fact sheets, maps, and newsletters on key topics; maintaining the website of the NAD; lobbying editorial boards of international media organizations to ensure accurate reporting; building an email distribution list for NAD materials, and undertaking outreach activities in the United States, Europe and Israel.