Amazon's preferred carriers deliver to the locker, and the customer receives a digital pick-up code via email or text messaging.

Once the unique pick-up code is entered into the locker's touch screen, the assigned door opens for package retrieval.

[28] Several manufacturers[29][30][31] offer parcel lockers designed for pickup of drugs, either at pharmacies or in remote locations.

[35] Though delivery of prescription drugs by mail is common, some jurisdictions (for example the U.S. state of Georgia[35]) have laws which do not allow the use of unattended lockers.

[38] A courier company called Parzel Express introduced automated delivery machines in United Arab Emirates in 2011 manufactured by KEBA.

Packstations were originally manufactured by the Austrian company KEBA with newer stations developed by DHL Paket in conjunction with Polygon.

Packstations were originally manufactured by the Austrian company KEBA with newer stations developed by DHL Paket in conjunction with Polygon.

[40] A major market for Packstation is the increasing number of single people, especially students and time-poor professionals, who purchase products online but are not normally at home at daytime to accept deliveries, or who do not have the time to deposit parcels at the post office during normal opening hours.

[43] Using Packstations is free of charge both for private and business customers; however, prior registration through the web portal Paket.de[44] is required for collection of parcels.

On 29 October 2012, a mandatory mTAN was introduced,[46] this is transmitted solely in the SMS notification or can be retrieved from the DHL Paket App.

Austria's Österreichische Post introduced a virtually identical service called Post.24-Station in November 2006.

[52] Latvian company, PostService, runs a network of 39 self-service parcel terminals in Latvia, called Mana pasta stacija (English: My Post Station).

[53] Additionally as of 2022, in Baltics parcel locker services by Venipak, Omniva, DPD and Latvijas Pasts are operating.

Polish company InPost runs a network of almost 29,000 self-service parcel terminals[54] in Poland called Paczkomaty 24/7.

[56] In Russia Parcel lockers have gained a lot of popularity, with multiple big companies offering such a service.

In France, Parcel Lockers are a fast growing segment with main players in the market being: InPost, Amazon and Vinted.

The Lockers are manufactured by the Portuguese company Bloq.it, and are placed across nation-wide retail chains such as Franprix,[58] Carrefour, and CASINO stores.

Canadian company BufferBox, which was acquired by Google in November 2012, operates a similar system in Ontario.

However, the service has since been suspended, and a message on their homepage shows the company is focusing on Google Express Checkout.

[59] When the pandemic arrived in early 2020, retailers scrambled to find ways to meet consumer demand for their products while simultaneously managing last-mile delivery costs, overall margins, and maintaining contactless solutions.

Parcel lockers began to fill this need by using technology to reduce logistics costs and provide a frictionless, and contactless option for customers.