Connectivity was provided through the Mobitex network, under the now defunct Palm.net service.

Web Clipping applications, also known as Palm Query Applications (PQAs) made use of the network to request and post web data.

The devices also provided PQA developers with the user's position, in the form of a zipcode, making the Palm VII the first web-enabled Location-Based Services mobile platform.

The cost of service was $14.95 per month, and allowed a limited number of web pages to be viewed.

[4] Despite the high price tag, the Palm VII proved popular as one of the first truly wireless data-capable information devices.