PVA's medical services team strives to ensure the Department of Veterans Affairs is implementing best practices to improve quality of care in VA Spinal Cord Injury and Disorders Centers (SCI/D) across the country.

During annual site visits to VA SCI/D and long-term care centers, PVA inspects facilities, confers with staff, ensures problems have been corrected, and speaks directly to patients about their needs.

PVA's site visit team is composed of physicians, nurses, staff, architects, and a field advisory committee who are paralyzed veterans themselves.

PVA's medical services department also operates a SCI/D hotline and develops consumer and clinical practice guidelines widely considered to set the standard of care.

This commitment was recognized by the U.S. Chamber of Commerce Foundation's Hiring Our Heroes program, when PVA was a finalist for their Wounded Veteran and Military Caregiver Employment Award.

In this case, the Supreme Court held that private, commercial air carriers are not liable under Section 504 because they are not "direct recipients" of federal funding to airports.

[3] PVA supports research, educational programs, and other initiatives that unite people and activities toward a single mission: improved quality of life for everyone with spinal cord injury or disorders SCI/D, and diseases like MS and ALS.

PVA received a Gold Star rating from GuideStar based on organizational mission, impact, financial data, and commitment to transparency in accordance with GAAP.