[1] She earned a bachelor's degree in history from the University of Southampton,[1] and attended St Helen's School where she spent hours in the pool as a keen member of the swimming team.
[1] In January 2017, she succeeded Andy Street as managing director of John Lewis; she thereby became the first woman to hold this position in the company's 153-year history.
[1] She unexpectedly left the company in January 2020, along with two of John Lewis' most senior, long serving executives, just as it looked to navigate a radical overhaul to merge its grocery and department store businesses.
[4] In May 2021, it was announced that she has been appointed by Sainsbury's to run its £7.8bn clothing and general merchandise arm, putting her head-to-head with her former employer John Lewis.
[5] In January 2024, it was announced that she was leaving Sainsbury's to become chief executive at The White Company, starting at the end of March.