[4] Apart from bill payments and money transfer, the company also provides ticketing services, retail brokerage products and online games.

[6][7][8] Paytm's parent company One97 Communications was listed on the Indian stock exchanges on 18 November 2021 after an initial public offering, which was the largest in India at the time.

[10][11][12][13] Paytm was founded in August 2010 with an initial investment of US$2 million by its founder Vijay Shekhar Sharma in Noida, Delhi NCR.

Its travel business crossed $500 million in annualised GMV run rate, with 20 lakh tickets booked per month.

California-based PayPal filed a case against Paytm in the Indian trademark office for using a logo with a similar colour combination to its own on 18 November 2016.

[25] In May 2017 Paytm received its biggest round of stake from a single investor – SoftBank, thus bringing the company's valuation to an estimated $10 billion.

[34] By 2018, it started allowing merchants to accept Paytm, UPI and card payments directly into their bank accounts at 0% charge.

[49] Meanwhile, in response, the company tweeted that, it had never shared user's data with third parties, denied the contents in the video, and stated that it had never received requests from law enforcement on Twitter.

[57] In July 2020, Tata Starbucks partnered with Paytm allowing its customers to order food online during the COVID-19 pandemic.

[61][62] In July 2021 One97 Communications filed a draft red herring prospectus with the Securities and Exchange Board of India to launch its initial public offering (IPO).

RBI found that the company did not conduct proper background checks on the source of funds before onboarding clients.

[72] Post-IPO shareholding (as of April 2024):[73][74] In 2013, Paytm acquired Plustxt for under $2 million; the platform allowed fast text messaging in Indian languages.

[90] It recently launched a fraud risk management platform called Pi for fintechs and digital marketplaces where transaction value is high.

[91][92][93] Paytm Insider is a mobile app that helps to book tickets for Cricket matches, live entertainment shows and sports games online.