[4] In the process, a working body falls (black thick line in the figure) into the ergosphere (gray region).
At its lowest point (red dot) the body fires a propellant backwards; however, to a faraway observer both seem to continue to move forward due to frame-dragging (albeit at different speeds).
Inside the ergosphere even light cannot keep up with the rotation of the black hole, as the trajectories of stationary (from the outside perspective) objects become space-like, rather than time-like (that normal matter would have), or light-like.
That allows matter to have negative energy inside of the ergosphere as long as it moves counter the black hole's rotation fast enough (or, from outside perspective, resists being dragged along to a sufficient degree).
The maximum amount of energy (per mass of the thrown in object) is extracted if the black hole is rotating at the maximal rate, the object just grazes the event horizon and decays into forwards and backwards moving packets of light (the first escapes the black hole, the second falls inside).