She is notable for her work on establishing the human–computer interaction community inside the information systems field,[1] bridging various camps of human–computer interaction research[2] and exploring intellectual characteristics of the information field.

[3][4] She co-authored with Dov Te’eni and Jane Carey the first HCI textbook for non-computer science students.

She was a senior editor of Journal of the Association for Information Systems, where she is also the author of the inaugural article.

In 2015, Ping Zhang was named as a fellow of the American Council on Education (ACE) for the 2015–2016 academic year.

Ping Zhang received her PhD in information systems from the McCombs School of Business at the University of Texas at Austin, and M.Sc.