While most of the company information, including number of employees and gross revenues are kept private, Michael Konik, author of The Smart Money, believes "it would not be out of line to guess that their [Pinnacle Sports] annual handle is in the billions of dollars.

On March 19, 2015 Pinnacle announced the award of a Class II Remote Maltese Gaming Licence,[5] MGA/CL2/1069/2015 for the provision of sports betting.

[6] In June 2011, Entraction informed Pinnacle that due to changes in EU gaming regulation their Curaçao license was no longer accepted.

According to Pinnacle, eSports is now the 7th largest market for them in terms of volume, exceeding regular sports like golf and rugby.

Accordingly, wagers will no longer be accepted from clients within the U.S. as of Thursday, January 11, 2007.At the time of the announcement, nearly 60-65% of Pinnacle's customers were based in the United States.

[13] Shortly after the decision, an executive at Pinnacle was quoted as saying: "When the U.S. focuses on something and says 'Enough,' and when they go to war, no individual company can possibly win in a fight of this nature."

After the decision, Pinnacle teamed up with World Sports Exchange (WSEX) to offer their US based customers an alternative to their website.

Although no official reason was given, it is believed this decision was made due to ongoing pressure from the U.S. government, as well as a general decline in interest from their non US based customers.