[14] Pitney Bowes is a certified "work-share partner" of the United States Postal Service,[15] and helps the agency sort and process 15 billion pieces of mail annually.
[9] In 1950, Pitney Bowes initiated an advertising campaign in national publications with the message, "Metered mail makes the mailer's life easier".
[21] In April 2003, Pitney Bowes filed a lawsuit in Seattle's King County Superior Court against Mark Browne and Howard Gray, who founded the competing company Nexxpost in 2002, as well as six other former employees, for engaging "in transgressions ranging from misappropriation of trade secrets to violating confidentiality agreements".
[4] In 2008, in conjunction with other companies, Pitney Bowes donated two of its 3,400 patents to the Eco-Patent Commons, which is operated by the World Business Council for Sustainable Development, in an effort to reduce pollution.
[26] According to the Hartford Courant, Pitney Bowes was eligible to receive as much as $27 million in subsidies over five years as part of the state's "First Five" program, for keeping 1,600 employees and adding 200 more.
[27] In March 2014, Moody's Investors Service assigned a long-term rating of Baa2 to the company's proposed $350 million senior unsecured notes (due 2024) and reiterated their stable outlook on Pitney Bowes.
[2][30] Pitney Bowes' executives said the declines were caused by "the changeover to a new U.S. enterprise-business platform—a change that disrupted short-term business, but one they have said would significantly improve the company's long-term operations.
[35] In 1995, Pitney Bowes sold Dictaphone Corp., which produced communication and dictation recording systems, to an affiliate of the investment group Stonington Partners Inc. for $450 million.
[60] Pitney Bowes also acquired the Toronto-based customer relationship management services company Digital Cement for nearly $40 million in cash.
[84] In August 2022, Pitney Bowes announced it would test automated delivery trucks from startup Gatik for short hauls by supplementing existing routes in the Dallas, Texas, area.
[4][94] Other previous CEOs included: George Harvey,[95][96] Fred Allen,[97] John Nicklis,[98] Harry Nordberg,[99] and Walter Wheeler.
[100] The company announced the launch of a single platform incorporating tools and services such as shipping, tracking, payments and marketing for global e-commerce businesses in 2017.
[103] It uses technology from third party providers for cloud computing, database management and application programming interfaces, to allow communication between the systems used by retailers and parcel carriers.
[110] In March 2019, Pitney Bowes launched the subsidiary Wheeler Financial to provide equipment financing to small and medium businesses.
[111][112] The company's financial services also include a state chartered bank, based in Salt Lake City, that its clients use for purchasing U.S.
[9] Line of credit for postage was launched in 1996, followed by D3 software, which allowed message management via email, fax, hard copy, and web, in 1998.
[118] In 2015, Pitney Bowes launched its AcceleJet inkjet system, which targeted transactional printers and was intended for companies printing at high volumes.
[119] In addition to stuffing envelopes, weighing documents, and printing postage, the 2015 model of the Relay Multi-Channel Communication Suite scans and uploads files and offers email marketing functions.
[16] In January 2016, Pitney Bowes began using technology by Electric Imp to enable Internet connectivity for postage meters.
[120] In March, Pitney Bowes introduced Single Customer View, which used the company's Spectrum Technology Platform to facilitate data sharing.
[8] The company released a digital device, called SmartLink, in July 2016; the product was developed in collaboration with Electric Imp and connected postage meters to Pitney Bowes' cloud-computing technology, and enabled other maintenance and monitoring services as well.
[123] In September 2016, the company partnered with Lighthouse Computer Services to create data solutions designed to help businesses identify and keep customers, improve marketing initiatives, and reduce fraud.
[126] In April 2016,[127] Pitney Bowes launched its "Commerce Cloud" platform, allowing customers to calculate payments, print labels, and process international transactions, among other tasks, using the company's applications.