It is on the District and Hammersmith & City lines between West Ham and Upton Park stations, and in Travelcard Zone 3.

Before this, trains took a longer route to the north via Stratford and Forest Gate on the Eastern Counties Railway's line.

From 18 May 1869 the North London Railway ran a daily service to Plaistow via the Bow–Bromley curve, terminating at the northern bay platform.

The District Railway converted to electric trains in 1905 and services were cut back to East Ham.

[10] The remaining Fenchurch Street–Southend services were withdrawn in 1962 when the LT&SR route was electrified with overhead lines.

The station booking hall, built in 1905, is the subject of a local listing which, while not conferring any additional planning controls on a building under current legislation, encourages the proper consideration of a building's architectural or historic interest(s) in the exercise of normal planning controls.