[4] Postmates primarily competes with Grubhub, DoorDash, and its sister service Uber Eats.

[7][8][9][10] In November 2017, Postmates launched its service in Mexico City, its first location outside the United States.

[15][16] In September 2018, Postmates announced that it had raised US$300 million in additional funding, led by Tiger Global Management.

The company defended its modified pay structure, citing improved efficiency and its policy of allowing workers to keep all tips without counting them against other compensation.

[24] In April 2020, a group of New York residents sued DoorDash, GrubHub, Postmates, and Uber Eats, accusing them of abusing their market power by only listing restaurants on their apps if the restaurant owners signed contracts which include clauses that require prices to be the same for dine-in customers as for customers receiving delivery.

[25][26][27][28] The plaintiffs stated that this arrangement increases the cost for dine-in customers, as they are required to subsidize the cost of delivery; and that the apps charge “exorbitant” fees, which range from 13% to 40% of revenue, while the average restaurant’s profit ranges from 3% to 9% of revenue.