In 1999, the company partnered with Barnes & Noble to provide same-day shipping services in New York City.

[2] In March 2014, LaserShip added four states to its service area: New Hampshire, Rhode Island, West Virginia and Delaware.

[citation needed] In 2017, numerous news reports[21][22] backed up by surveillance camera footage depict LaserShip delivery drivers recklessly tossing packages onto customers' property.

A New York magazine article entitled "LaserShip, Amazon's New Shipping Partner, Might Be the Most Hated Company on the Internet" features a compilation video showing numerous such incidents at over a dozen different households, with packages ending up on porches, in front lawns, and on driveways.

[11] In November 2015, a class action lawsuit was filed in the United States District Court for the Southern District of New York alleging that workers were denied overtime payments, were unlawfully denied earned compensation, and for other violations of the Fair Labor Standards Act.

In June 2019, LaserShip was ordered to pay $597,000 (equivalent to $711,458 in 2023)[6] to drivers in New Jersey who had been classified as independent contractors after an investigation by the US Department of Labor.