[3] Prangin Mall's main anchor tenant was Parkson, which unfortunately has closed some years ago due to a slow decrease in the number of shoppers and the increased preference of shopping in the former Parkson 1st Avenue outlet, resulting in high competition.

[5][6] The mall has managed to retain its lower-income to middle-income customers due to the large number of cheaply-priced local retail shops.

[1][6] The eateries within the mall include Starbucks, Pizza Hut, McDonald's and Burger King.

[8][9] Prangin Mall's location at the heart of George Town, right next to the Rapid Penang bus terminal in Komtar, makes it easily accessible to locals and tourists alike.

One can take the free-of-charge Rapid Penang CAT bus from anywhere within George Town's UNESCO World Heritage Site to get to Prangin Mall.