The Private Health Insurance Ombudsman[1] was an Australian Government agency which acted independently of the government in investigating complaints involving private health insurance and reporting.
[2] The role and functions of the office are contained in Sections 230–256 of the Private Health Insurance Act 2007.
"[8] The office stated that it expected to fulfill this role by handling complaints in a high quality manner; by providing information and advice to consumers; and by providing information, advice, and recommendations to the Government.
[12] Samantha Gavel was appointed Ombudsman on 1 April 2008 for a three-year term.
[13] Gavel held the position until she was appointed National Health Practitioner Ombudsman and Privacy Commissioner in January 2015.