A procedure is a document that instructs workers on executing one or more activities of a business process.
[1] It describes the sequence of steps, and specifies for each step what needs to be done, often including when the procedure should be executed and by whom.
[4] For example all airlines give their pilots a S.O.P which holds all the information regarding flying.
While procedures typically detail high level steps, a Work Instruction would provide more detail, for example the tools to use and how precisely to use the tools to carry out the procedure.
[5][6] This business term article is a stub.