This DLC introduced the ability to control individual doctors, monitor their patients, and interact with a new insurance company, "Oopsee Corp." Players could also create custom characters, adding a new layer of personalization to the game.

[4] On 24 April 2020, the Hospital Services DLC was released, introducing new features like cafeterias, a pathology department, pharmacies, and staff training.

Additionally, the pathology department allows players to investigate patient deaths within the hospital, though it doesn't introduce any new diagnoses.

On 20 October 2020, the Traumatology Department DLC was released and introduced new challenging events which let you deal with the consequences of different disasters, accidents or crime.

The DLC adds multiple objects such as the wheelchair, hi-tech hospital bed, an alternative more modern bedside table, a wall mounted heart monitor, a new equipment cabinet, and the helicopter.