Her pieces have that slightly desperate pitch of someone who fears no one is listening - that her own people have given up and that the outside world does not want to hear, or worse, does not care.Politkovskaya described an army in which conscripts are tortured and hired out as slaves.
She describes particular areas in Russia dominated and operating under insensitive companies or cold oligarchs that resemble brutal mafia bosses, with ex-military and special services personnel to aid them.
She condemns routine kidnappings, murders, rape, and torture of people in Chechnya by Russian military, exemplified by Yuri Budanov.
She describes the persistence of the infamous Moscow Serbsky Institute of psychiatry and Dr. Tamara Pechernikova, who was notorious for torturing Soviet dissidents in "psikhushkas" of the 1960s and 1970s, often using drugs such as haloperidol.
Politkovskaya accuses Vladimir Putin and FSB of stifling all civil liberties and promoting corruption to further the establishment of an authoritarian regime, but tells that "it is we who are responsible for Putin's policies" in the conclusion: Society has shown limitless apathy... As the Chekists have become entrenched in power, we have let them see our fear, and thereby have only intensified their urge to treat us like cattle.