In quality management system, a quality policy is a document developed by management to express the directive of the top management with respect to quality.
[1][2] Quality policy management is a strategic item.
[3] Section 5.2 of the ISO 9001:2015 standard requires a written, well-defined quality policy that is communicated and understood within an organization.
Section 5.2 also sets out some of the requirements for quality policies.
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