The station is managed by Great Western Railway with local services in each direction all calling here.

Although a siding was provided at an early date and passenger trains began passing through from 20 June 1876, the station at Quintrell Downs was not opened until 2 October 1911 (as Quintrell Downs Platform), by which time the line was part of the Great Western Railway.

All trains pause at this station when travelling in the up direction towards Par so that the level crossing can be activated.

There are few local services on summer Saturdays, when intercity trains run through to Newquay.

Because of this, there is just one train per day in each direction due to the faster services running through to Newquay.