The company lost over 500 million pounds off its share price and consumers subsequently avoided the Ratner branded stores, nearly 300 of which were closed between January 1992 and May 1994 as the group went through a financial restructuring.

[11] A month later it was announced that Signet Jewelers Ltd. agreed to buy R2Net, owner of online jewellery retailer James Allen, for $328 million.

[12][13][14] The company announced the sale of its revolving credit portfolio to Alliance Data Systems and Genesis Financial Solutions that same year.

The company planned to close around 100 of its bricks-and-mortar stores in 2021 in an ongoing effort to reduce their reliance on mall-based locations and focus more on online distribution.

[2] In May 2017, one of Signet's subsidiaries, Sterling Jewelers, settled a federal civil lawsuit brought by the US Equal Employment Opportunity Commission accusing it of discriminating against female employees.

[21][22] In January 2019, Signet subsidiary Sterling Jewelers settled allegations that it had signed customers up for credit cards without their permission, paying $11 million to the Consumer Financial Protection Bureau and New York Attorney General's office.