[7] The company has participated in various government crop insurance initiatives, including the Pradhan Mantri Fasal Bima Yojana.

[8] In September 2022, the company partnered with the Unique Identification Authority of India (UIDAI) to implement Aadhaar-based e-KYC services, enabling paperless identity verification and real-time claims processing.

[21] In connection with an investigation by the Central Bureau of Investigation, allegations were made regarding the involvement of unknown officials from the Finance Department of the Government of Jammu and Kashmir, who, in conspiracy with Trinity Reinsurance Brokers, Reliance General Insurance Company, and other unidentified public servants, were accused of criminal conspiracy and misconduct.

The allegations suggested that the actions led to pecuniary advantage for the involved parties and caused wrongful loss to the state exchequer during the period 2017-2018.

The notices were related to issues regarding GST payments on re-insurance commissions, co-insurance premiums, and input tax credits.

[25] The company was ranked #1 in the list of top 10 health insurance brands based on customer loyalty, according to an IMRB report released in 2015.