Kura is a contact centre company based in Glasgow, Scotland.
[1][2] They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.
[3] Kura currently operates with sites in Glasgow, Scotland and Sunderland, North East England.
Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.
Inisoft are a technology partner of telecom equipment provider, Avaya.