[3] The company is founded in 1997 and it is based in Jacksonville, Florida, United States.

[citation needed] Parents and employers use legal monitoring software to check their teens' and staff's internet use.

[8] Ethical issues can arise if employees are not made aware of monitoring tools, if personal emails are intentionally accessed and if managers are involved directly in evaluating the contents of logging activities as they can be/become biased towards the person whose email is being reviewed.

[10][11] All they need is a onetime access to the gadget and then such software would run invisibly.

[13] The hackers can access the online information that is parsed to the customer's account and this can lead to privacy issues.