It was opened on January 12, 1990, with a total gross floor area of approximately 216,000 square meters (2,330,000 sq ft).

One of the major mall tenants is the central passport office of the Department of Foreign Affairs in Metro Manila called DFA Consular Office NCR-Central, located on the first floor of the Lingkod Pinoy Center and inaugurated in September 2012.

[needs update] The mall's renovation added wooden elements, a design similar to Robinsons Galleria Cebu.

An urban legend relating to the mall flourished in the 1990s, which claimed that a half-snake, half-human creature that resided in the basement of the mall and purported to be a lucky charm installed by the Gokongwei family, feeding it to unsuspecting victims from a supposed shaft from a dressing room.

Although the rumor was considered absurd and dead, it was revived in 2010 after a supposed YouTube video depicting it surfaced.

[16] Dixson herself dismissed the entire narrative as fake, and in 2020, she finally put the tale to rest through a YouTube video.

[17] She had appeared in a videographic advertisement by Robinsons Galleria two years earlier, poking fun at and lampooning the extinct urban legend.