He resigned his post as Senior Pastor in 2019 to become the full-time CEO of the Southern Baptist Executive Committee and run the day-to-day operations of the denomination.

[2] A strong advocate of evangelism and discipleship, Floyd was a member of the "conservative resurgence" that retook control of the Southern Baptist Convention (SBC) during the 1980s.

[3] In 2017, Cross Church opened Heart for the city, which feeds the homeless, ministers to those in need, and advances a ministry to children in the immediate region of its location in Fayetteville.

He led the SBC's Great Commission Resurgence Task Force (GCRTF) to generate its 2010 report resulting in "dramatic efforts to penetrate lostness in America and across the globe.

[10] Subsequently, in May, 2021, multiple internal whistle blower reports alleged Floyd had actively sought to intimidate victims, advocates, and stall progress in the sexual abuse inquiry within the Southern Baptist Convention.

[11] Floyd issued a statement denying the allegations reported in the leaked letters and stating he had always supported sexual abuse survivors.

[12] In an unprecedented move following weeks of turmoil over allegations of Floyd's handling of the sexual abuse crisis in the Southern Baptist Convention, the delegates to the Southern Baptist Convention voted to mandate an independent third party investigation into the Executive Committee's handling of sexual abuse cases, victims, and advocates, including an investigation into Floyd's actions.