[citation needed] She earned a Bachelor's degree in Psychology from the University of Bristol.

[3] When she returned to Hong Kong, she worked at Lane Crawford and I.T Apparels, where she designed for multiple brands and institutions.

She has worked for Maison Margiela, Stella McCartney and The Met Gala.

In 2014, Chao and her partner, Antonia Li, co-founded INDICUBE, a creative agency based in Hong Kong.

[4] As Creative Director, Chao focuses on brand identity, graphic / website design and development.