The roof suffered from corrosion caused by the sulphurous emissions of locomotives passing through the station and one was replaced after only four years.

There are shelters and snack/drink vending machines at platform level, along with timetable posters, digital display screens and automated announcements to provide train running information.

[7] The station has a frequent service on weekdays and Saturdays (typically 5 tph each way), with all trains to and from Victoria calling here.

[8] The station was formerly closed on Sundays, but since the summer 2018 timetable change was introduced on 20 May all trains between Salford Crescent and Victoria now call here.

Services were suspended from this station on 2 January 2023 until Summer 2023 so Network Rail can carry out improvement works, raising the canopies and platforms due to accessibility issues,[9] as well as upgrading the track and the signalling system.