It is 26 miles 57 chains (43.0 km) down the line from London Liverpool Street and is situated between Harlow Mill and Bishop's Stortford stations.

The waiting room was added in 1960 by H. H. Powell of the British Railways Eastern Region Architect's Department with H.E.

Additionally, a small number of Stansted Express services serve the station during peak hours only.

On Sundays, the station is served by a half-hourly service between London Liverpool Street and Cambridge North.

The level crossing located to the south of the station is manually operated, like the signals at Liverpool Street Panel (L).