It serves several rural hamlets in the historic county of Caithness, including Scotscalder, Olgrinmore, Westerdale and Calder.

Following the conversion, in 1993, the station house was sold again and renovated further, for which the owner won the Ian Allan Railway Heritage Award.

[6] The station has minimal facilities, including bike racks, a help point and a small waiting shelter.

On 15 August 2022, Transport Scotland introduced a new "Press & Ride" system at the station on a trial basis.

[10] Following the successful trial at Scotscalder, this system was expanded on 20 December 2022 to cover five more request stops on the line, namely Kinbrace, Kildonan, Rogart, Invershin and Culrain; the last two kiosks, at Altnabreac and Dunrobin Castle, are expected to be in operation from spring 2023.