The station is managed by ScotRail and is on the Highland Main Line, 71 miles 43 chains (115.1 km) from Perth, between Newtonmore and Aviemore.

The Up line platform used to be at a slightly lower height, which was originally built to allow cattle to easily transfer to and from the wagons, and onto the adjacent market stance to the south of the station.

This meant passengers had to be careful when alighting from a train as not all doors were given a portable step on the platform, and was not good for those with accessibility issues.

The station is located in Ruthven Road, Kingussie, about 200 yards south-east of the High Street.

[15] The station is on the mainly single-track line from Inverness to Perth, and has a passing loop 33 chains (660 m) long, flanked by two platforms.

In the May 2022 timetable, there are twelve daily departures southbound (five to Edinburgh, seven to Glasgow Queen Street) and twelve departures northbound (the latter including one originating from Kingussie) on weekdays and Saturdays, including the Caledonian Sleeper (Sun-Fri nights southbound, calls to pick up only; Mon-Sat northbound).

One of these is a daily through service to and from London King's Cross via Edinburgh and Newcastle (the Highland Chieftain).