[11] With the merger, Secureworks was able to leverage Sherlock, LURHQ's portal, to unify its combined customer base onto a single integrated security management platform.

[11] In 2009, Secureworks acquired the Managed Security Services (MSS) business from VeriSign, Inc. and grew to more than 500 employees worldwide.

[12] The acquisition expanded its clients to approximately 2,600 in more than 50 countries, including the United Kingdom, Saudi Arabia, Taiwan, Finland, Spain, Brazil and Mexico.

In an evolution of its long standing business of selling Managed Security Services (MSSP), in April 2019, Secureworks announced the availability of Red Cloak Threat Detection and Response, a cloud-based, SaaS next-generation SIEM product designed to analyse, detect, investigate and respond to malicious threats across an organizations endpoints, network and cloud environment.

The ATT&CK knowledge base is used as a foundation for the development of specific threat models and methodologies in the private sector, in government, and in the cybersecurity product and service community.

Red Cloak TDR had telemetry visibility across the MITRE ATT&CK Framework and was able to capture attacker activity during each step of the evaluation, as well as provide visibility or generated detections across 90% of technique categories used in the evaluation[23] May 21, 2020 Secureworks signaled a shift away from a primarily direct go to market model to a channel focused business model with the announcement of the Secureworks Global Partner Program, designed to attract and reward resellers and referral partners who sell Secureworks software.

Threat Groups are "intrusion sets" or "clusters of observed activity"; that exist in cyberspace; attempt to cause harm to organizations or businesses.