The better SEMs provide a flexible array of supported communication protocols to allow for the broadest range of event collection.
), identity information (user info related to accounts referenced in the event like first/last name, workforce ID, manager's name, etc.
Products may also integrate with external remediation, ticketing, and workflow tools to assist with the process of incident resolution.
[citation needed] One of the major problems in the SEM space is the difficulty in consistently analyzing event data.
First, The Open Group is updating their circa 1997 XDAS standard, which never made it past draft status.