It is found only in the Western Ghats of South India, where it is restricted to Eravikulam National Park, Avalanche, Kalapatti, and Coonoor.

It is typically observed in the area having elevation in the range of 1,540–2,400 m (5,050–7,870 ft).

The servant mouse has been classified as on the IUCN Red List as Endangered since 1996 primarily because of wide spread habitat destruction.

The current habitable area is estimated to be less than 500 km2 (190 sq mi), which is thought to be declining in extent and quality.

[1] It has been listed in the schedule V of the Indian Wildlife Protection Act.