[1][2][3][4][5][6] ServiceMax's cloud-based, mobile-ready field service software technology[7] supports companies across industries to manage work orders, plan and schedule work assignments,[8] and provide mobile technician enablement, contracts and entitlements, proactive maintenance, and parts inventory management.

The most recent areas of innovation include capabilities for complex jobs with functionality such as crew management and shift planning.

Maxplore Technologies was founded[9] by Athani Krishnaprasad and Hari Subramanian as a consulting company focusing on customer relationship management.

[14] In February 2019, ServiceMax acquired Zinc,[15] the company providing a frictionless way for service workers to get and share knowledge in real-time.

On November 14, 2016, General Electric Co.'s GE Digital unit announced a deal to buy ServiceMax for $915 million.