It is situated on the Cross-City Line between Bromsgrove/Redditch and Lichfield via Birmingham.

Shenstone station was opened in 1884, when the London and North Western Railway extended their Birmingham to Sutton Coldfield line northwards to Lichfield.

The station is served by West Midlands Trains with local Transport for West Midlands branded "Cross-City" services, operated using Class 323 Electric multiple units (EMUs)[1] until September 2024 and currently by Class 730 EMUs.

The average journey time to Lichfield City is around 5 minutes and the average journey time to Birmingham New Street is around 32 minutes.

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