South West Trains Northern Rail Arriva Trains Wales First Great Western Merseyrail The Shere SMART ("SMART Terminal") is a desktop-based railway ticket issuing system, developed by the Guildford-based company Shere Ltd, utilising Newbury Data ND4020 ticket printer, first introduced in Britain in 2003.

After the railway network was privatised in the mid-1990s, it was decided that when the existing "Heritage" ticket issuing systems (APTIS, SPORTIS and the Quickfare passenger-operated machines) needed replacing, the contracts should be put out to competitive tender.

Although the Rail Settlement Plan (RSP) scheme, overseen and controlled by the newly created Association of Train Operating Companies (ATOC), would set various requirements and regulate the introduction of such systems through an official accreditation process, any company which wished to set up a ticket issuing system and offer it for accreditation could do so.

London Bridge was the first station to gain one, in January of that year, when Connex South Eastern elected to put the system on trial.

The Southern and Thameslink TOCs, both at that time owned and operated by the Govia company, signed contracts in 2004 to have SMART installed in ticket offices at their stations.