Together these representatives make up the Shropshire and Wrekin Fire Authority, chaired by an elected councillor.

Day-to-day operational control of the service is vested in a chief fire officer, Rod Hammerton.

[1] Within the organisation the chief fire officer has full responsibility for the service and also manages finance and resources.

The remainder of executive duties fall to the senior management team, consisting of and assistant chief fire officer with responsibility for service delivery and an assistant chief fire officer with responsibility for corporate services.

On a scale of outstanding, good, requires improvement and inadequate, Shropshire Fire and Rescue Service was rated as follows: